Terms and conditions
These conditions apply to all sales concluded by MONSIEUR SIMEON (Commercial name property of the company SDB Habillement) through the website www.monsieursimeon.com . These conditions are only valid for individuals, and no professional can rely on them.
ARTICLE 1 – PRICE
1.1 – The prices of our products are indicated in euros, all taxes included and excluding participation in processing and shipping costs. The shipping costs mentioned do not exclusively cover the cost of postage but also the costs of preparing and processing the order. It is therefore possible that the price of the shipping costs indicated on the package differs from the shipping costs invoiced at the time of the order.
1.2 – For all products shipped outside the European Union and in the DOM-TOM, customs duties or other local taxes or import duties or state taxes may be payable. These sums are the responsibility of the customer and are entirely his responsibility both in terms of declarations and payment to the competent authorities.
1.3 – MONSIEUR SIMEON reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the prices in force at the time of validation of your order.
1.4 – The products remain the property of MONSIEUR SIMEON until full payment of the order.
1.5– Promotional offers, possible reductions or sales cannot be combined.
ARTICLE 2 – VALIDATION
You declare that you have read and accepted these General Conditions of Sale before placing your order. The validation of your order therefore implies acceptance of these General Conditions of Sale.
ARTICLE 3 – AVAILABILITY
MONSIEUR SIMEON is not intended to sell the products offered in large quantities. Consequently, MONSIEUR SIMEON reserves the right to refuse orders for the same product in large quantities. Our products are available as long as they are visible on the site, and excluding promotional operations mentioned as such on the site. In the event of product unavailability after placing your order, we will notify you by email, and will then offer you the choice between refunding your order or replacing the unavailable product(s) with other products from our catalog.
ARTICLE 4 – DELIVERY
4.1 – General
The products are delivered to the delivery address indicated during the ordering process. Shipment is made within 48 working hours of the order, subject to availability. Delivery times are generally 2 working days in Metropolitan France, from the dispatch of the order, except in cases of force majeure (strikes, terrorist acts, wars, natural and meteorological disasters, etc.). All the deadlines indicated on the site are given as an indication and are not contractual. Some packages may experience transport delays beyond our control.
The distribution of delivery costs is as follows:
Withdrawal in store – 0 €
Colissimo – 5 €
Chronopost – 7 €
Delivery is free from 150 € of purchases.
In case of payment by check, the order will be shipped upon receipt of the check by us.
4.2 – Reservations
You must notify the carrier and MR. SIMEON of any reservations about the product delivered (for example: damaged package, already opened, etc.). Depending on the cases defined in article 9 below, you can benefit from the exchange and refund conditions provided for in this article.
4.3 – Responsibilities
In case of withdrawal of the product purchased in store: the risks are borne by the purchaser from the moment the products have left the premises of MONSIEUR SIMEON.
In the case of Colissimo or Chronopost deliveries: deliveries are only made to the address indicated on the order form. The status available on http://www.colissimo.fr/suivi will prevail. If the status indicates that the parcel is lost by the Post Office or damaged, MONSIEUR SIMEON will then take charge of the new shipment of your parcel.
4.4 – Delivery details incorrectly filled in
If a package could not be delivered to you because the delivery address entered is incorrect or incomplete, your package is then automatically returned to our warehouse. In this case, we offer to reship the order to you again by paying the shipping costs or we offer you a refund of your order excluding shipping costs.
ARTICLE 5 – PAYMENT
At no time can the sums collected be considered as a deposit or down payment.
Payment for your purchases can be made by credit card: Visa, MasterCard, and other credit cards (e-credit card). Whatever the method of payment, the details of the bank card used are not saved. We accept the following payment methods: major credit cards, PayPal, Shop Pay, Shopify Payments and Apple Pay. During checkout, only one method of payment will be accepted, with the exception of the combination with a Monsieur Siméon gift card.
Payment transactions are handled by our third-party payment processors in accordance with our privacy policy. To purchase a product available on our site (each purchase is called a "Transaction"), you will be required to provide certain information, such as your credit card number, expiration date, billing and shipping address. You warrant that you have the legal right to use the payment methods chosen for the Transaction.
We have the right to pass the information provided during the Transaction to our third party payment processors to facilitate the Transaction. Verification of information may be required before validating the Transaction.
ARTICLE 6 – SECURITY
To avoid any fraudulent use of your credit card, our site uses the Shopify secure payment system (ShopPay).
ARTICLE 7 – SATISFIED OR REFUNDED 14 DAYS – RIGHT OF WITHDRAWAL
7.1 – In accordance with the legal provisions in force, you have a period of 14 days from receipt of your products to exercise your right of withdrawal from MONSIEUR SIMEON without having to justify reasons or pay a penalty.
The affected product must be returned:
• properly protected, in its original packaging, accompanied by any accessories, instructions for use and documentation, labels; in perfect resalable condition (undamaged, undamaged or soiled)
• accompanied by the sales invoice so as to allow the latter to identify the Member (order number, surname, first name, address).
• without the product or service having clearly been the subject of long-term use (beyond a few minutes), that is to say provided that the products do not bear the mark of prolonged use exceeding the time necessary for their testing and are in a state suitable for their resale. Please note: we do not accept returns by registered mail. You will receive a notification upon receipt of the returned package, and the refund will be made within 14 days from the date on which MONSIEUR SIMEON was informed of the decision to withdraw.
This right of withdrawal does not apply to personalized products, in accordance with article L221-28 3° of the Consumer Code.
In the exercise of this right of withdrawal, the return costs are your responsibility.
WITHDRAWAL FORM:
For the attention of MONSIEUR SIMEON - SDB CLOTHING 106 boulevard de Grenelle 75015 Paris – contact@monsieursimeon.com
I/we (*) hereby notify you of my/our (*) withdrawal from the contract relating to the sale of goods (*)/for the provision of services (*) below:
Ordered on (*)/received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of the consumer(s) (only in case of notification of this form on paper):
Date :
(*) Strike out the useless mention.
7.2 – Return address: the products are to be returned to MONSIEUR SIMEON - SDB HABILLEMENT 106 boulevard de Grenelle, 75015 Paris.
7.3 – Mediation: to settle your disputes, you must first send us a written complaint for the attention of MONSIEUR SIMEON - SDB HABILLEMENT - 106 boulevard de Grenelle 75015 Paris.
One month later, if you are not satisfied, you can contact the MEDICYS mediation service simply and free of charge electronically by filing your file on www.medicys-consommation.fr. or by simple mail (attach your email, telephone and written complaint) to MEDICYS – 73, boulevard de Clichy 75009 Paris
ARTICLE 8 – CONFORMITY OF PRODUCTS
We undertake to refund or exchange products that appear to be defective, damaged or damaged or that do not correspond to your order. In this case, please report it in detail by email to contact@monsieursimeon.com and send us a photo illustrating the problem. We will then ask you to return the product(s) to us. MONSIEUR SIMEON will, at your option, exchange or refund the product(s). The shipping costs will be reimbursed to you on the basis of the price invoiced and the return costs will be reimbursed to you on presentation of the supporting documents. In any case, you benefit from the legal guarantees of conformity and hidden defects, and this in accordance with the Order in force of December 18, 2014 relating to the information contained in the general conditions of sale in terms of legal guarantee:
The general conditions of sale of consumer contracts include in a box the mentions according to which, when acting as a legal guarantee of conformity, the consumer:
- has a period of two years from the delivery of the goods to act;
- can choose between the repair or the replacement of the good, subject to the conditions of cost envisaged by the article L. 211-9 of the code of consumption;
-is exempted from providing proof of the existence of the lack of conformity of the goods during the six months following the delivery of the goods. This period is extended to twenty-four months from March 18, 2016, except for second-hand goods.
The stipulations of this article do not prevent you from benefiting from the right of withdrawal provided for in article 7.
ARTICLE 9 – REIMBURSEMENT
Refunds of products in the cases referred to in Articles 7 and 8 will be made as soon as possible and at the latest within 14 days following the date on which the right was exercised. The refund will be made by the same means of payment used during the initial transaction. Return costs remain the responsibility of the customer.
ARTICLE 10 – INTELLECTUAL PROPERTY
All texts, comments, works, illustrations, works and images reproduced or represented on the MONSIEUR SIMEON site are strictly reserved under copyright as well as intellectual property and for the whole world. As such and in accordance with the provisions of the intellectual property code, only use for private use subject to different or even more restrictive provisions of the intellectual property code is authorized. Any total or partial reproduction or representation of the MONSIEUR SIMEON site or of all or part of the elements found on the MONSIEUR SIMEON site is strictly prohibited.
ARTICLE 11 – LIABILITY
The products offered comply with the French legislation in force. MONSIEUR SIMEON cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered.
Photos are for illustrative purposes.
ARTICLE 12 – APPLICABLE LAW
This contract is subject to the French legislation in force. In the event of a dispute, the French courts will have sole jurisdiction.
ARTICLE 13 – PERSONAL INFORMATION
See the information relating to the Management of personal data on our website.
ARTICLE 14 – ADDRESS AND HEAD OFFICE
MR SIMEON - SDB CLOTHING
106 Boulevard de Grenelle
75015 Paris
France
SDB Clothing SARL with capital of €15,000
RCS Paris B 488964214
Intra-community VAT number: FR66488964214
Tel.: 01 45 75 17 54
Email contact@monsieursimeon.com